Acctrue Technology Official Website | One code for one item traceability digital solution provider, with 18 years of experience and over 5000 enterprise choices

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Acctrue Traceability Cloud

Global traceability one-stop service platform

Identification Cloud

Cloud coding platform, covering all coding service scenarios

Coding Cloud

Cloud code, GET product code to open a new way

Supply Chain Cloud

Supply chain lean management system，Full chain refined management expert

Terminal Cloud

Smart retail, millions of terminal online control

Marketing Cloud

How fast and good, brand code marketing easier

Code Data Center

Better understand the business of data integration analysis platform

All-in-one Ceries Product

A variety of integrated equipment, enterprise automatic packaging preferred

Labeling Machine Series

High labeling precision, fast speed, with a variety of functions

Production Line Series

Perfect for pharmaceutical, fast moving consumer goods, industrial products multi-industry application scenarios

Solutions

Why choose Acctrue Common Solution The Pharmaceutical Industry FMCG Industry Industrial Products Industry

Why Choose Acctrue?

Digitalization does not mean a choice, but the inevitable course of enterprise development!
The construction of traceability system constitutes the infrastructure of industry digitization!
Getting through the supply chain, connecting the terminal and reaching the consumer are the goal of industry digitization!
Real and reliable traceability data is the bottleneck of industrial digitization!
Establishing a unique code standard from the production source is the key to build the whole-industry chain digital system!
Digitization value: establish all-contact connection, gather all-scenario data, and enhance all-element value!

Chairman and President Xie Zhaohui

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Production Line Coding

Acctrue Cloud Coding Solution

Anti-Counterfeiting and Anti-Channeling Goods

"Skyeye" Intelligent Anti-counterfeiting and Anti-channeling Solution

Supply Chain Track&Trace

Supply Chain Traceability Solution

Consumer Marketing

Solutions for HappyScan B2C Digital Marketing

Trace & Track Solution for Medicines Produced in China

Unanimous choice of 3000+ domestic and foreign pharmaceutical companies

Pharmacy Precision Marketing

It is the first in China to open WeChat "Super Entrance”, helping pharmaceutical enterprises win the terminal!

Track & Trace Compliance Solution Based on GS1 Standard for Drugs Exporting to China

Customers: Xi'an Janssen, Pfizer, Amgen, Bojian and Gilead

Drug Serialization Based on GS1 Standard

Successfully implemented 100+ imported medicine production lines, rich experience making us more trustworthy!

Medical Device UDI

Helped 100+ equipment enterprises to successfully implement UDI

Food and Beverage

Customers: China Resources Snow Breweries, Yili, Mengniu, Guangming, Nongfu Spring, Pepsi Cola, Yuanqi Forest

Cosmetics

Customers: Dongfang Meigu, Johnson&Johnson Dabao, Ludeqing, Mr. Weimeng, Jin Baili

Building Materials and Home Furnishing

Customers: DAVCO, MACO, Oriental Yuhong

Energy Automobile Accessories

Customers: Hyva, Wharton Technology

Typical Cases

Acctrue College

Activity Center Content Center College Registration

Service Center

Service System Complaints / Request for Repair Common Problems

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Service System Complaints / Request for Repair Common Problems

01Code assignment of production line

The collection rate of bottle cap and box code is low

A: possible cause: 1) This is caused by code printing and should be reported to the relevant groups and relevant personnel. 2) This is caused by incorrect parameters. The brightness, gain and other parameters should be adjusted. 3) This is caused by the incorrect position of the equipment, and the position of the camera or electronic eye should be adjusted. 4) This is caused by water droplets on the bottle cap or dirty camera lens, which should be fed back to the operators, section heads and relevant groups

Error reporting indicates network failure

A: Check whether the industrial computer, camera and network equipment are normal; check whether the network cable and connector are normal; check whether the power supply of relevant equipment is normal.

The number of rear section stacking interfaces on the code assignment software of the all-inclusive IPC remains unchanged.

A: Close the front and rear code assignment software, and then open the front code assignment software first and then the rear code assignment software.

Abnormal closing of the front or rear code assignment software results in inconsistent display tasks on the front and rear code assignment interfaces.

A: Close the front and rear code assignment software, and then open the front code assignment software first and then the rear code assignment software.

The industrial computer crashed.

A: Check whether the IPC is caused by too long startup time. If the startup time is too long, shut down the IPC and restart the IPC. Check whether there is looseness or conflict between the devices such as the memory module of the industrial computer, and confirm that there is no conflict between the devices.

After the IPC is turned on, the display screen is black and does not respond.

A: After unplugging the memory module and hard disk wiring in the chassis, try to power on again.

It is unable to suspend task.

A: Check whether the network is normal.

8、

It is unable to connect to the network.

A: 1) Reconnect to the network. 2) Check whether the network is normal. 3) If it is caused by network, relevant personnel shall be informed.

This code is not found.

A: Check the specific reason on the industrial computer. If it is missed, upload it again. If it is zero (less than one tray), notify the warehouse keeper.

02Inbound and outbound logistics issues

What to do if the handheld device reports an abnormal English error?

Answer: Try to login the password of the handheld account again.

What to do if the handheld equipment reports an ERP-related error?

Answer: Contact the ERP operation and maintenance personnel to check whether the ERP is abnormal.

What to do if the handheld account password is wrong?

Answer: If the warehouse keeper forgets the account and password, contact the relevant personnel to reset it.

My handheld PDA can only identify the Mashangfangxin traceability code starting with (8), but can't identify the Acctrue traceability code starting with (6/9), what should I do?

Answer: Replace the handheld device, you can contact Acctrue for purchase. Acctrue handheld device has no limit on code segment.

What format is the stock-in and -out documents? Can the EXCEL format be uploaded to the traceability system?

Answer: It is the Mashangfangxin XML format and does not support excel.

03LINKLINK platform issues

How to adjust the characters "China Electronic Supervision Code" on the package if it is on the Acctrue Traceability Cloud Platform?

Answer: The National Medical Products Administration requires enterprises to build their own traceability platforms, and manufacturers can choose to use the characters "Traceability Code of An Enterprise"; from the perspective of Acctrue, it is recommended to use the ‘Drug Traceability Code'.

Can the printing enterprise use Acctrue Traceability Cloud Platform to facilitate the management of pharmaceutical enterprises?

Answer: Acctrue Traceability Cloud Platform has the corporate role of a printing enterprise. The entrusted processing and production enterprise or manufacturer can send the packaging material printing task to the printing factory in the form of email, and carry out tracking management; or the printing enterprise can download printing tasks entrusted by the upstream production enterprise directly from the platform.

What IT environment is required for platform access?

Answer: It only requires accessing the PC with WAN and the IE browser without installing the client and using the secret key. The Acctrue traceability cloud data is transmitted with the encryption method.

What is the relationship between the PDM system already used by the old customers of Acctrue and the Acctrue Traceability Cloud Platform?

Answer: The PDM system is mainly used to realize the internal planning and implementation of the traceability data management of the enterprise. The Acctrue Traceability Cloud Platform focuses more on the data interconnection between the upstream and downstream partners of the enterprise. The PDM can interface with the Acctrue Traceability Cloud Platform to achieve the integrity of traceability chain and the automatic upload and download of data.

For Acctrue Traceability Cloud Platform, can Acctrue provide computer system verification or assist enterprises to carry out relevant audit work?

Answer: Yes. Acctrue has served in the pharmaceutical industry for decades, and has a deep understanding of the regulations of the pharmaceutical industry. It can provide verification documents and services that fully meet the regulatory requirements of GMP/GSP, 21 CFR Part 11, Annex 11 and other computerized systems (separately charged).

If an import enterprise uses linklink for OEM in China, can the foreign enterprise use the customer's account to apply for the code?

Answer: It can query through the Acctrue Traceability Cloud (oklinklink) on the website (www.oklinklink. com), and the number of queries will be displayed.

How does the cloud platform ensure technical security?

Answer: The platform adopts the multi-instance operation mode, and the enterprise system is deployed independently, which is safe and stable, and uses isolated data management and application services for each user. It is equivalent to opening a private enclosed space for each user. When an individual user on the platform maintains or upgrades his/her application, the normal use of other users on the platform will not be affected. It also allows users to expand capacity online on demand and easily cope with

Can the original drug supervision historical data be migrated to the Acctrue Traceability Cloud Platform?

Answer: CITIC 21 CN, the national drug supervision platform, has stopped operating services. The original supervision code query is still on the National Medical Products Administration platform, and the new traceability code query is on linklink. Therefore, enterprises can choose not to migrate. For the printed packaging materials, the supervision code file and the association file can be uploaded to the linklink platform. The platform also supports the coexistence of drug supervision code and new traceabi

How long can customers get the secret key given by Acctrue after registering for Acctrue Traceability Cloud Platform? How long can the secret key be officially used?

Answer: The enterprise customer gets the account number within one week; data initialization involves three tasks: import of product data files, import of unused original platform code files, and import of existing contact companies. The specific import time depends on the amount of customer data, and is generally within one week.

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